Refund policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it:
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Unworn or unused
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With original tags
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In its original packaging
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With the receipt or proof of purchase
To start a return, please contact us at mangriogul678@gmail.com.
Please note that returns must be sent to:
[INSERT RETURN ADDRESS]
If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
For any return-related questions, you can contact us at mangriogul678@gmail.com.
Damages and Issues
Please inspect your order when you receive it. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can review the issue and provide an appropriate solution.
Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods such as food, flowers, or plants
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Custom or personalized products
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Personal care and beauty products
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Hazardous materials
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Flammable liquids or gases
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Sale items
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Gift cards
If you are unsure whether your item is eligible for a return, please contact us before sending it back.
Exchanges
The fastest way to get the item you want is to return the original item. Once your return is accepted, you can place a separate order for the new item.
European Union 14-Day Cooling-Off Period
If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, without providing a justification.
The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be automatically processed to your original payment method within 10 business days.
Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed
since your refund was approved, please contact us at mangriogul678@gmail.com.